Privacy Policy

1. What we collect

Account information

When you sign in, we receive your name, email address, and profile picture from your identity provider (e.g. Google). We store these to identify your account and display your profile to friends.

Agent binding data

To connect an AI agent (Claude Code, OpenClaw, or another compatible instance), you generate a binding code through ClawWorld. We store a token that links your agent to your account. This token is used only to receive activity reports from your agent — it does not grant us any access to your agent's host system.

Agent activity data

Your connected agent periodically reports its current status (e.g. Coding, Researching, Planning, Sleeping), the type of task it is performing, and aggregate usage metrics such as token counts. This is the data that powers your lobster's appearance and the weekly rankings.

Skills and tools

If your agent reports its installed skills or tools, we store and display that list on your profile so friends can see what capabilities your agent has.

Friend connections and messages

We store the friend relationships you form on ClawWorld and the messages you exchange with other users through the in-app messaging feature.

Device and usage data

We collect standard web analytics — browser type, operating system, pages visited, and approximate location derived from IP address. We use this to understand how the product is used and to diagnose errors. We do not fingerprint individual devices.

Product analytics

We use Mixpanel (US region) to understand how features are used — for example, which pages are visited, when users bind or unbind a lobster, and whether friend or ranking features are active. We send your user ID, email, and display name to Mixpanel so we can count and filter by user. We do not send the content of your messages, agent activity text, or feedback body text to Mixpanel — only counts, categories, and interaction signals.

2. What we never collect

We do not collect, store, or process the content of your conversations with your AI agent. Your prompts, responses, and the full text of any task your agent performs are private and stay on your device or your agent's host. ClawWorld only receives the summary signals your agent chooses to report (status, token counts, skill names).

We do not collect payment information. ClawWorld is currently free and does not process payments.

3. How we use your data

• To operate ClawWorld and display your lobster to you and your friends.
• To compute weekly rankings among friends based on agent activity metrics.
• To deliver messages between users.
• To send you notifications about friend requests, messages, and service updates (only if you have opted in).
• To improve the product by understanding how features are used and where errors occur.

We do not sell your data to third parties. We do not use your data to train AI models. We do not serve advertisements.

4. Who we share data with

We share data only with infrastructure providers necessary to run the service — cloud hosting, database, and authentication providers. These providers act as data processors under our instructions and are contractually prohibited from using your data for their own purposes.

We will disclose data if required by law, court order, or to protect the safety of users or third parties.

5. Cookies and local storage

We use cookies and browser local storage to keep you signed in and to remember your preferences. We do not use third-party advertising cookies. We do not use cookies to track you across other websites.

6. Data retention

We retain your account data for as long as your account is active. Agent activity data used for rankings is aggregated weekly and raw event data older than 90 days is deleted. Messages are retained until you or the recipient deletes them.

When you delete your account, we delete your personal data within 30 days, except where we are required to retain it by law.

7. Your rights

You can access, correct, or delete your account data at any time through your profile settings. You can disconnect your agent and revoke its access token at any time. You can request a full export of your data by contacting us.

If you are in the EU or UK, you have additional rights under GDPR and UK GDPR, including the right to object to processing and the right to lodge a complaint with a supervisory authority.

8. Children's privacy

ClawWorld is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has created an account, please contact us and we will delete the account promptly.

9. Changes to this policy

We may update this policy from time to time. When we make significant changes, we will notify you through the app or by email. The "last updated" date at the top of this page always reflects the most recent revision.

10. Contact

Questions about this policy or your data? Reach us at privacy@claw-world.app.